Canon India launches responsive customer service program ‘Canon Club Elite’ for full frame DSLR camera owners

4 June, 2018

Customers can avail elite services and benefits upto INR 61,499 and more.

To strengthen connect with its large cadre of professional users, Canon India rolls out ‘Canon Club Elite’ program. This program is designed for all existing and new consumers of Canon full frame DSLRs, providing them with elite benefits and privileges. As specified under the program, the Club Elite membership offers a host of privileges like 3 days expedited repair services at select master service centers, premium photography workshops, discount of 30% on the labor charge and spare parts, benefits of up to INR 61,499 and many more. The camera models specified under the initiative are EOS-1DX Mark II; EOS 5D Mark IV; EOS 5DSR; EOS 5Ds and EOS 6D Mark II.

Further elaborating on the program, Mr. Kazutada Kobayashi, President and CEO, Canon India Pvt. Ltd. said, “As imaging leaders, we have always concentrated on strengthening the imaging culture in the country, along with strengthening and enhancing our Canon community. Launch of ‘Canon Club Elite’ is an exciting initiative for us and is a testimony to our commitment of keeping consumers at the center of all our endeavors. We understand the requirements of the professional photographers and we want them to continue to grow and succeed with Canon’s world-class service and support. We are proud of our world class products and service and Club Elite is an extension to our vision of strengthening the imaging communities.”

Sharing his message for the customers, Mr. Eddie Udagawa, Vice President, Consumer Imaging and Information Centre, Canon India, said, “The primary instinct behind Canon Club Elite is to offer exclusive services that are at par with our full frame DSLR models. This program unlocks some exciting rewards and benefits, to enable our customers to further relish the joys of photography. Apart from the technical and other associated benefits, the program also enables the users to become a part of the most sought after network photographers in the industry.”

The benefits offered under ‘Canon Club Elite’ Program post confirmation of membership shall include:

  • 3 days Priority walk in repair service available only on the product body (and not on lenses) at select Master Service Center situated in Delhi, Mumbai, Chennai, Cochin, Bengaluru and Kolkata (list is available in the microsite). Any equivalent standby product body will be offered to the customers, which shall not be brand new product body, but will include similar specifications on returnable basis during the repair service period.
  • For EOS -1DX Mark II new customers – (who have purchased EOS- 1DX Mark II after 16th of April, 2018), one C Fast memory card of 128GB, will be provided. For existing customers who have purchased until 16th April, they would have already received the C Fast card.
  • Camera backpack on purchase of any Product(s)
  • Battery Grip and CF memory card of 64GB on purchase of EOS 5D mark IV, 5DS and 5DSR
  • SD Card of 64 GB on purchase of EOS 6D Mark II
  • Photography workshops or user meet for one time during the membership period of 1 year for all the customers who avail the membership under the program/scheme.
  • Discount of 30 % on labour charge and on the spare parts cost on the following registered models in a manner set out below:
    • Available on each unit of EOS 1DX Mark II body along with upto 2 units of L-series lenses
    • Available on each unit of EOS 5D mark IV, 5DS and 5DSR along with upto 1 unit of L-series lens

The registration for the program is open for a period of one month, from 1st June until 30th June 2018. The existing customers, who have purchased the products until 31st of May 2018 can also register, provided the products are still under standard warranty period (1 year). This program/scheme will also available to those customers who will be purchasing any of the products from 1st June 2018 until 30th November 2018, where the customers will have to register their products within 30 days from the date of purchase of the products.

Eligibility of benefits depends on owned camera models. Program is valid till one year from the date of membership. Consumer needs to register themselves & their products on the microsite- After completion of the verification, membership cards will be dispatched at the customers address provided at the time of registration.

For further information please visit the microsite-

About Canon Group

Ever since its foundation in 1937, Canon is guided by the “Kyosei” philosophy of living and working together for the common good. Canon strives to create and deliver world-class products, becoming a top global corporation by diversifying into new business fields throughout the world. Focusing on optical technologies, Canon produces office equipment, consumer and professional imaging devices, network cameras, healthcare and industrial equipment. Through the close connection between its global head office in Tokyo and regional headquarters in America, Europe, Asia, Oceania and regional headquarters in Japan, Canon combines its global and local operations organically. In 1996, Canon launched its Excellent Global Corporation Plan with the goal of serving the society with advanced technologies and becoming a trustworthy and responsible corporate citizen. The year 2016 is the first year of Phase 5 of the Plan. Currently, Canon boasts a strong global presence of 367 subsidiaries all over the world, supported by 197,673 employees. (Data as of December 31, 2016)

About Canon India

Canon India Pvt. Ltd., a 100% subsidiary of Canon Singapore Pvt. Ltd., is a world leader in imaging technologies. Set up in 1997, Canon markets over 200 comprehensive range of sophisticated contemporary digital imaging product and solutions in India. The company today has offices and warehouses in 14 cities across India and employs over 1000 people. Canon has over 500 primary channel partners, 14 National Retail Chain partners, and over 6000 secondary retail points. Canon has 251 own retail stores accredited as “Image Square” across 120 cities in the country. Canon India’s service reach extends to over 600 towns covering 17,774 PIN codes across India - which comprises of 300 Camera collection points, 16 Camera repair centers, 239 Printer repair centers, 185 Copier, Scanner and Large Format Printer Sales & Service dealers. (Data as of June 4, 2018)

In sync with its corporate tagline- ‘Delighting You Always’, reinforced by World class technology, Canon offers an extended product portfolio, including copier MFDs, Managed Document Services, Fax-Machines, Printers, Document and Cheque Scanners, All-in-ones, Digital Cameras, DSLR’s, Cinematic Imaging Products, Camcorders, Cable ID Printers and Card printers catering to the multiple market segments of consumer, SME, B2B, Commercial, Government & PSUs. In 2017, the imaging leader recorded a double digit growth.