During registration of my warranty online, I encounter the error messages. What should I do?

2 July, 2019

 

 

Error Message

What You Need To Check

1

Registration number  is invalid

Verify that you have entered the correct serial number.

Check that your warranty card is issued from Canon Singapore.

If the error persists, please email us.

2

Invalid Date

Check that the date of purchase is within the last 2 years.

If you received your product later than the date you purchased it, please key in the delivery or collection date instead. 

If the error persists, please email us.

3

Inactive Account

An activation email was sent to you at the time of registration.

Please check your inbox/spam/junk folder and use the link provided to activate your account. 

If you cannot locate the email, please email us.

4

Different model name

If the model in our system is different from the one you purchased, please email us.

5

Invalid serial number

Verify that you have entered the correct serial number. 

Check that your warranty card is issued from Canon Singapore. 

If the error persists, please email us.

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