During registration of my warranty online, I encounter the error messages. What should I do?

2 July, 2019

 

 

Error Message

What You Need To Check

1

Registration number  is invalid

Verify that you have entered the correct serial number.

Check that your warranty card is issued from Canon Singapore.

If the error persists, please email us.

2

Invalid Date

Check that the date of purchase is within the last 2 years.

If you received your product later than the date you purchased it, please key in the delivery or collection date instead. 

If the error persists, please email us.

3

Inactive Account

An activation email was sent to you at the time of registration.

Please check your inbox/spam/junk folder and use the link provided to activate your account. 

If you cannot locate the email, please email us.

4

Different model name

If the model in our system is different from the one you purchased, please email us.

5

Invalid serial number

Verify that you have entered the correct serial number. 

Check that your warranty card is issued from Canon Singapore. 

If the error persists, please email us.

CANON INDIA 2022. ALL RIGHTS RESERVED.