Canon India launches CLICKTRACE; a print shop management software for copy shops

30 September, 2019

Built exclusively for the Canon production printer with EFI Fiery, the solution is designed to optimize resources and increase profits of copy shops


India, September 27, 2019: Keeping up with the pace of the fast-moving digital printing industry and to match the evolving needs of the customers, Canon India, one of the leading imaging players, today launched CLICKTRACE, a print shop management software. Exclusively built for Canon production printers, the software is designed to optimize order processing and pricing, exactly find out the print jobs done from shop floor about CLICKS and media usage even when one is away. Additionally, CLICKTRACE will empower the users to quickly adapt to the increasing demand for fast and safe information access through an easy-to-manage software solution.

CLICKTRACE offers an intuitive interface and an inbuilt instructional system to ensure a short learning curve for the existing as well as new users for better productivity. The software order entry form is designed with an open approach specifically for efficiency in price accuracy. With growing types of media and change in customer demands, CLICKTRACE also grants a full overview of purchase, media consumption and alerts of low stock media in time. This eventually helps in reducing the stock of media which are used less or never used.

Speaking on the launch of CLICKTRACE, Mr. Kazutada Kobayashi, President & CEO, Canon India said, "Staying true to our commitment of customer delight, Canon India takes pride in being at the helm of world class technology in the professional printing business. As a responsible brand, it is our endeavor to bring forth products and solutions that are a perfect blend of business efficiency and cost reduction. Our approach is not just focused on printing, but printing efficiently. With the increasing emphasis on resource optimization and automation, Indian businesses are eyeing for operational efficiency, cost reduction, improved turnaround time and serviceability. We understand this need of our customers and CLICKTRACE is the right step towards offering a perfect solution to the needs of our valuable customers."

Expressing his views on the launch announcement, Mr. Puneet Datta, Senior Director, Professional Printing Products (PPP), Canon India said, "At Canon, we are committed to customer delight. We aim to achieve this by creating “Reliable Products, Solutions & Services”. Our customers’ needs are captured vide structured feedback and over past 2 years we have been receiving inputs from the proprietors of digital printing about specific challenges in managing their operations. Taking into consideration the feedback, we have developed CLICKTRACE – a digital workflow automation software. With this software, we aim to integrate their print workflow needs under a simple and single solution. Built exclusively for the imagePRESS series with EFI as the front end, the software helps turn paper intensive or manual processes into streamlined digital workflows. We believe that this software will play a major role in solving both small and big challenges faced by the digital printers and will prove to be an important milestone in the growth story of our customers." 

CLICKTRACE provides an easy solution to the biggest challenge for any copy shop, that is, of keeping a track of prints for all its customers by maintaining a customer master list. The master list can be updated and downloaded easily as and when required for any given period using the software. Additionally, it helps shop owners to keep a close track of each pending payments and update it as and when received.

Moreover, the software helps in managing orders with pre-added price list and media catalogue, including options for pre-press, post press and customer data. It also helps in avoiding media stock situation by getting prior alerts from system by showing media consumption trends like the one used the most and the least. CLICKTRACE is built to track any possible mismatch in consumption and orders by providing details of clicks and media used from printer controller and order management systems. Owners can also enjoy getting real time updates on pending, completed and processing orders on their emails.


About Canon Group

Ever since its foundation in 1937, Canon is guided by the “Kyosei” philosophy of living and working together for the common good. Canon strives to create and deliver world-class products, becoming a top global corporation by diversifying into new business fields throughout the world. Focusing on optical technologies, Canon produces office equipment, consumer and professional imaging devices, network cameras, healthcare and industrial equipment. Through the close connection between its global head office in Tokyo and regional headquarters in America, Europe, Asia, Oceania and regional headquarters in Japan, Canon combines its global and local operations organically. In 1996, Canon launched its Excellent Global Corporation Plan with the goal of serving the society with advanced technologies and becoming a trustworthy and responsible corporate citizen. The year 2016 was the first year of Phase 5 of the Plan. Currently, Canon boasts a strong global presence of 376 subsidiaries all over the world, supported by 197,776 employees. (Data as of December 31, 2017)


About Canon India

Canon India Pvt. Ltd., a 100% subsidiary of Canon Singapore Pvt. Ltd., is a world leader in imaging technologies. Set up in 1997, Canon markets over 200 comprehensive range of sophisticated contemporary digital imaging product and solutions in India. The company today has offices and warehouses in 14 cities across India and employs over 1000 people. Canon has over 500 primary channel partners, 14 National Retail Chain partners, and over 6000 secondary retail points. Canon India till date has opened over 250 retailer stores accredited as “Image Square” across 100+ cities in the country. Canon India’s service reach extends to over 579 towns covering 18,150 PIN codes across India - which comprises of 300 Camera collection points, 16 Camera repair centers, 254 Printer repair centers, 191 Copier, Scanner and Large Format Printer Sales & Service dealers. (Data as of August 14, 2019).

In sync with its corporate tagline- ‘Delighting You Always’, reinforced by World class technology, Canon offers an extended product portfolio, including copier MFDs, Managed Document Services, Fax-Machines, Printers, Document and Cheque Scanners, All-in-ones, Digital Cameras, DSLR’s, Cinematic Imaging Products, Camcorders, Cable ID Printers and Card printers catering to the multiple market segments of consumer, SME, B2B, Commercial, Government & PSUs. In 2018, the imaging leader recorded a double-digit growth.